Frequently Asked Questions
Everything you need to know about shopping with Illicitbloc
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return label.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
Illicitbloc accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who adhere to strict ethical labor practices and sustainable production standards to ensure high-quality, responsible goods.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer service team.